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Clever Devices Contract Award for Software Services
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DESCRIPTION: CleverInsights Three-Year Upgrade Agreement with Clever Devices
AGENDA NO: Click or tap here to enter text.
ACTION REQUEST:
? Approval ? Review Comment ? Information Only ? Other
RECOMMENDATION:
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Authorization for the Chief Executive Officer to award a contract to Clever Devices for three-year contract for software and hardware systems for FY2025-2028. The total project amount is estimated at $283,232.13.
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ISSUE/BACKGROUND:
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Clever Devices is used as the vehicle computer-aided dispatch and automatic vehicle location systems (CAD/AVL) which is installed on RTA vehicles, buses and streetcars. RTA received notification that in FY 2026, Ridecheck Plus, Clever Devices' Automated Passenger Counter (APC) feature contained within the current Clever Devices Hardware Warranty and Software Maintenance Agreement has a planned sunset date of August 2026. Clever Devices identified CleverInsights as the replacement. This is a new agreement being implemented concurrently with the end of life of the previous agreement to ensure all capabilities and reporting functions are captured as well as new features are designed in situ.
Clever Devices Ridecheck Plus provides data related to the agency's passenger counts, ridership reports, and NTD/FTA reports. The CleverInsights three-year contract provides the agency with enhanced software user interface and file monitoring, a new, manual checker software module for Automated Passenger Counter (APC) for RTA use on small media devices to better capture ridership data at the Ferries, support for hardware/software, technical support, and powerful report filtering, and tailored report customization for continued NTD and FTA reporting.
Ridecheck Plus is sunsetting due to the loss of support by Microsoft to the base operating system the program uses, Access. The data will remain available in our system, but the software will no ...
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