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Dell Technologies Apex Contract Award
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DESCRIPTION:Dell Apex end-to-end solutions portfolio-as-a-service and subscriptions for provisioning, monitoring, maintaining, and upgrading hardware and software
AGENDA NO: Click or tap here to enter text.
ACTION REQUEST:
? Approval ? Review Comment ? Information Only ? Other
RECOMMENDATION:
recommendation
To authorize the Chief Executive Officer to award a contract in the amount of $186,355.44 to Dell Technologies to upgrade current server operating systems.
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ISSUE/BACKGROUND:
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RTA maintains two separate operating systems that rely on computer infrastructure to run: Clever CAD and RTA Corporate Network.
Clever Computer-Aided Dispatch (CAD) Services:
1) RTA requires the ability to mirror the original server content in order to be able to recover/revert to the previous server in the event the upgrade process fails or a catastrophic event. RTA does not have storage availability to do so with the current setting, because the system is at storage capacity.
2) RTA current hardware provider, Dell, no longer supports the storage hardware and the hardware is at its end of life.
RTA Infrastructure Corporate Network
1) The hardware and software are at memory capacity. There is no machine capacity to upgrade Microsoft server software safely and the hardware is aging out. There is no memory capacity to upgrade to the new Microsoft server software.
RTA's current computing resources that support these two systems are at capacity, and the organization cannot add additional server services to our computing infrastructure. Specifically, the memory levels, otherwise known as random access memory (RAM), are at critical utilization with daily server overloads. The server infrastructure lacks computational (CPU) performance for some of the more critical database functions, especially with our Clever Devices suite of products.
RTA needs to boost capacity in order to upgrade to new operating systems suppor...
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