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Swiftly Contract Award for Software Services
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DESCRIPTION: Authorize to procure Swiftly Cloud Software via Carahsoft Technology Corporation to improve fleet visibility and operational performance metrics
AGENDA NO: Click or tap here to enter text.
ACTION REQUEST:
? Approval ? Review Comment ? Information Only ? Other
RECOMMENDATION:
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Authorize the Chief Executive Officer to award contract to Carahsoft Technology Corporation for the purchase of Swiftly Cloud software for a three-year contract for FY2025-2028. The total agreement amount is not to exceed $579,628.80.
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ISSUE/BACKGROUND:
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RTA uses a Computer-Aided Dispatch and Automated Vehicle Location (CAD/AVL) software and hardware system to track and manage vehicle locations, route assignments, vehicle display information, passenger counters, as well as a suite of information related to managing fixed-route service operations in real-time. This system is provided by the vendor Clever Devices. Clever Devices has limited and complex tools for analyzing and developing performance insight from all of the data that is collected. Currently, On-Time Performance (OTP) is calculated using Clever Devices data on a monthly basis for reporting and tracking. The quickest turnaround for an OTP report from Clever is 3 to 7 days. There are very limited resources from Clever Devices for use in the field for RTA operations supervisors and other staff, especially real-time OTP and performance information to pro-actively improve service reliability. At this time, real-time and individual operator performance reports are unavailable. ?
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DISCUSSION:
??Swiftly is a software-as-a-service (SaaS) that compiles data collected from CAD/AVL software and devices and processes it to provide an array of insights for managing and improving service performance. Swiftly combines schedule information along with any available real-time vehicle location data and uses a proprietary data engine to...
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