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FY 2025 Trapeze Software Support
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DESCRIPTION: Support Maintenance Contract for Trapeze Software
AGENDA NO: Click or tap here to enter text.
ACTION REQUEST:
? Approval ? Review Comment ? Information Only ? Other
RECOMMENDATION:
recommendation
Authorize the Chief Executive Officer to approve a one-year support maintenance contract for Trapeze software. The request is not to exceed the amount of $191,290.20.
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ISSUE/BACKGROUND:
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Trapeze software is used to develop and plan schedules, route vehicles, and schedule operator work time for fixed-route operations. For Paratransit operations, Trapeze tracks client information, schedules, reservations, manage active trips, and develop vehicle manifests.
Originally contracted between Trapeze Software and Transit Management Authority of Southeast Louisiana (TMSEL), the RTA continues to utilize the software and maintenance support services available for the hardware and software installed in fixed-route and paratransit vehicles.
Historic support activities are Board Approvals for Resolution #21-098 Trapeze Support Software Maintenance covering annual fees for 2021 and 2022 at a total cost of $310,000.00; Resolution #23-023 Trapeze Maintenance Contract for 2023 annual fees for a total cost of $162,446.00; and Resolution #24-012 Trapeze Maintenance Contract for 2024 annual fees for a total cost of $158,051.00.
In 2024 the agreements went co-terminus to reduce invoicing and agreement renewals. An audit by Trapeze in 2024 found RTA support maintenance fixed-route peak vehicle count was greater than that found in the 2024-2025 Trapeze license and maintenance agreement. In December 2024, Change Order 1 (CO1) was completed to account for the correct number of peak vehicles for an increase of $39,320.00. In February 2025, Trapeze informed RTA additional increases to maintenance modules should have been included in CO1 as part of the license uplift. Change Order 2 (CO2) was issued for a cost of $15,...
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