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Fixed Route Service Standards Policy
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DESCRIPTION: Requesting adoption of a new agency policy guiding the provision of fixed route transit service.
AGENDA NO: Click or tap here to enter text.
ACTION REQUEST:
? Approval ? Review Comment ? Information Only ? Other
RECOMMENDATION:
recommendation
Board adoption of the Fixed Route Service Standards as agency policy.
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ISSUE/BACKGROUND:
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The agency's current standards were adopted in May of 2010 and established standards and metrics to measure the quality and efficiency of transit service. While these standards do provide a solid basis for system evaluation they focus on overall ridership, not equity, when considering investments and adjustments to service. Under new leadership, the focus on equitable distribution of transit resources was made a priority. This, coupled with the work done as part of the New Links project, spurred RTA staff to realize that an overhaul of the agency's service standards was need to realize the recommendations in New Links and build a truly equitable transit system based on clear, transparent analysis.
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DISCUSSION:
The RTA seeks to use the proposed service standards to evaluate, design and modify transit services to meet changing needs and to deliver efficient, high-quality service. The standards help us make sure that our decision-making and recommendations to policy makers are objective, transparent, and aligned with the region's goals for public transportation and equity.
The proposed service standards establish criteria and processes the RTA uses to analyze and plan changes to the transit system. They provide direction in the following areas:
* Evaluating and reporting on the existing network
* Designing transit service
* Adding, removing, modifying service.
Evaluating and Reporting on the Existing Network
Establishing Service Demand
A major function of these service standards is to assess transit propensity for corridors that make up the R...
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