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Dell Technologies Apex Contract Award
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DESCRIPTION:Dell Apex end-to-end solutions portfolio-as-a-service and subscriptions for provisioning, monitoring, maintaining, and upgrading hardware and software |
AGENDA NO: Click or tap here to enter text. |
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ACTION REQUEST: ☒ Approval ☐ Review Comment ☐ Information Only ☐ Other |
RECOMMENDATION:
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To authorize the Chief Executive Officer to award a contract in the amount of $186,355.44 to Dell Technologies to upgrade current server operating systems.
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ISSUE/BACKGROUND:
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RTA maintains two separate operating systems that rely on computer infrastructure to run: Clever CAD and RTA Corporate Network.
Clever Computer-Aided Dispatch (CAD) Services:
1) RTA requires the ability to mirror the original server content in order to be able to recover/revert to the previous server in the event the upgrade process fails or a catastrophic event. RTA does not have storage availability to do so with the current setting, because the system is at storage capacity.
2) RTA current hardware provider, Dell, no longer supports the storage hardware and the hardware is at its end of life.
RTA Infrastructure Corporate Network
1) The hardware and software are at memory capacity. There is no machine capacity to upgrade Microsoft server software safely and the hardware is aging out. There is no memory capacity to upgrade to the new Microsoft server software.
RTA’s current computing resources that support these two systems are at capacity, and the organization cannot add additional server services to our computing infrastructure. Specifically, the memory levels, otherwise known as random access memory (RAM), are at critical utilization with daily server overloads. The server infrastructure lacks computational (CPU) performance for some of the more critical database functions, especially with our Clever Devices suite of products.
RTA needs to boost capacity in order to upgrade to new operating systems supported by Microsoft with timely, operating system software.
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DISCUSSION:
Staff propose to use a “pay-as-you-go" capacity-based model to address the additional computing resources needs, which reduces a large capital outlay and reduces commitment for future technology disposal costs. The proposed solution is a monthly model with a 36-month contract that includes VMware support (virtualization software) and hardware maintenance support for the contract term.
The IT department conducted an analysis of daily computing resource utilization and looked at the current system, provider capabilities, and product and service availability. RTA identified the required computing services on a State contract that meet requirements. The purchase would be using the following:
State Contract Code: C000000010742
Contract Name: Dell NASPO Computer Equipment PA - State of Louisiana
Customer Agreement ID: MNWNC-108 / 4400002525
Contract Valid Until: 1/31/2024
Standard Delivery: 30 Days Inv
FINANCIAL IMPACT:
The funding is currently available through funding for a total cost of $186,355.44.
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Budget Code |
2024 |
2025 |
2026 |
Total |
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01-2900-02-7140-170-00-00000-00000 |
31,059.24 |
31,059.24 |
31,059.24 |
93,177.72 |
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01-2900-02-8580-170-00-00000-00000 |
31,059.24 |
31,059.24 |
31,059.24 |
93,177.72 |
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Total |
186,355.44 |
NEXT STEPS:
Upon RTA Board approval, staff will assign a purchase order and complete the project.
ATTACHMENTS:
1. Resolution
2. Procurement summary/ Routing sheet
3. Consumption Agreement
4. Flex On Demand Schedule No 1
5. Contract Code Email Communication
Prepared By: Doris O’Sullivan
Title: Project Manager of Information Technology III
Reviewed By: Sterlin Stevens
Title: Director of Information Technology
Reviewed By: Dwight Norton
Title: Chief Planning & Capital Projects Officer
Reviewed By: Gizelle Johnson Banks
Title: Chief Financial Officer
1/5/2024
Lona Hankins Date
Chief Executive Officer